Experian RTW - Candidate Checks – Incident details

All systems operational

Candidate Checks

Resolved
Operational
Started over 1 year agoLasted about 2 hours

Affected

HR Portal

Degraded performance from 2:47 PM to 4:19 PM

Recruiter App

Operational from 2:47 PM to 4:19 PM

Candidate App

Degraded performance from 2:47 PM to 4:19 PM

API

Operational from 2:47 PM to 4:19 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We are currently reviewing an issue where Candidate checks are not arriving on the Rightcheck Web Portal.

    Our team are investigating this as a priority, and we will update again shortly.