Experian RTW - Candidate App Issues – Incident details

All systems operational

Candidate App Issues

Resolved
Operational
Started 9 months agoLasted about 5 hours

Affected

Candidate App

Partial outage from 9:36 AM to 2:16 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The issue has been identified and was limited to ios devices. A new version of the app has been developed and tested, and has been pushed to the Apple Store for review and release. We will keep you updated on progress.

    Thank you for your patience.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are aware of an issue some candidates may be experiencing when attempting to open a new check invite. We are investigating this and will update as soon as we can.