Experian RTW - Notice history

All systems operational

HR Portal - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Recruiter App - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Candidate App - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 99.80%

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Jul 2025
Aug 2025
Sep 2025

API - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Knowledgebase - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Notice history

Sep 2025

Candidate App Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The issue has been identified and was limited to ios devices. A new version of the app has been developed and tested, and has been pushed to the Apple Store for review and release. We will keep you updated on progress.

    Thank you for your patience.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are aware of an issue some candidates may be experiencing when attempting to open a new check invite. We are investigating this and will update as soon as we can.

Scheduled Maintenance - minor disruption.
  • Completed
    September 24, 2025 at 11:00 PM
    Completed
    September 24, 2025 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    September 24, 2025 at 9:00 PM
    In progress
    September 24, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    September 24, 2025 at 9:00 PM
    Planned
    September 24, 2025 at 9:00 PM

    We are planning for a scheduled maintenance during that time.

E-Visa's
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The Home Office has recently made some updates to EU Exit E-visas. As a result, you may notice more visas being flagged for review in the HR portal, where they would normally have been auto-approved.

    We’re already working on updating our system to reflect these changes, and we’ll let you know as soon as the update is live.

Scheduled Maintenance - minor disruption.
  • Completed
    September 10, 2025 at 9:00 PM
    Completed
    September 10, 2025 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    September 10, 2025 at 5:00 PM
    In progress
    September 10, 2025 at 5:00 PM
    Maintenance is now in progress
  • Planned
    September 10, 2025 at 5:00 PM
    Planned
    September 10, 2025 at 5:00 PM

    We are planning for a scheduled maintenance during that time.

Aug 2025

No notices reported this month

Jul 2025

Scheduled Maintenance - minor disruption.
  • Completed
    July 15, 2025 at 8:00 PM
    Completed
    July 15, 2025 at 8:00 PM
    Maintenance has completed successfully.
  • Update
    July 15, 2025 at 4:00 PM
    Update
    July 15, 2025 at 4:00 PM

    We are planning for a scheduled maintenance during that time.

  • In progress
    July 15, 2025 at 4:00 PM
    In progress
    July 15, 2025 at 4:00 PM
    Maintenance is now in progress.

Jul 2025 to Sep 2025

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