Experian RTW - Notice history

All systems operational

HR Portal - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Recruiter App - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Candidate App - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

API - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Knowledgebase - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Notice history

Sep 2024

Candidate Checks Importing Issue
  • Resolved
    Resolved

    This incident has been resolved, and all submitted checks are now visible. Apologies for any inconvenience caused.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating an issue affecting the importing of candidate checks. Our team is working to identify the root cause, and we will provide updates as soon as more information becomes available. Thank you for your patience.

Aug 2024

Scheduled Maintenance - minor disruption.
  • Completed
    August 21, 2024 at 5:36 PM
    Completed
    August 21, 2024 at 5:36 PM
    Maintenance has completed successfully.
  • In progress
    August 21, 2024 at 5:00 PM
    In progress
    August 21, 2024 at 5:00 PM
    Maintenance is now in progress
  • Planned
    August 21, 2024 at 5:00 PM
    Planned
    August 21, 2024 at 5:00 PM

    We will be carrying out scheduled maintenance today, 21 August 2024, starting at 6:00 PM BST. The maintenance is expected to last approximately 3 hours. During this time, there may be minor disruptions to our services. We apologise for any inconvenience and appreciate your understanding as we work to improve our platform.

Scheduled Maintenance - minor disruption.
  • Completed
    August 05, 2024 at 8:23 PM
    Completed
    August 05, 2024 at 8:23 PM
    Maintenance has completed successfully.
  • In progress
    August 05, 2024 at 6:00 PM
    In progress
    August 05, 2024 at 6:00 PM
    Maintenance is now in progress
  • Planned
    August 05, 2024 at 6:00 PM
    Planned
    August 05, 2024 at 6:00 PM
    We are planning for a scheduled maintenance during that time.

Jul 2024

Issue with Liveness Speech Recognition on Android Candidate App
  • Resolved
    Resolved

    The issue affecting the liveness speech recognition feature on the candidate app for Android has been resolved. The app update has successfully addressed the problem, and the feature is now functioning as expected. Thank you for your patience and understanding.

  • Monitoring
    Monitoring

    The issue affecting the liveness speech recognition feature on the candidate app for Android has been addressed with an app update. We are currently monitoring the situation to ensure the solution is effective.

  • Identified
    Identified

    We have identified the cause of the issue affecting the liveness speech recognition feature on the candidate app for Android. Our team is now working on implementing a solution.

  • Investigating
    Investigating

    We are currently investigating an issue affecting the liveness speech recognition feature on the candidate app for Android.

Jul 2024 to Sep 2024

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